UFC FIGHT PASS FAQ
FIGHT PASS CATEGORIES
Fight Pass subscriptions can be cancelled at any time by visiting the Account Info page and expanding the Packages and Purchases section.
In addition to your desktop computer or laptop, this event will be streamed live on Amazon Fire TV, Apple TV, Android Mobile and Tablet, iPhone and iPad, LG Smart TVs, ROKU, Samsung Smart TVs, and Xbox devices. Purchases be made through a web browser at https://www.ufc.tv/video/mayweather-vs-mcgregor and through your Xbox, ROKU, LG, and Samsung Apps.
Why can’t I see the video Player / Why is my video not playing?
Please make sure Flash is enabled in your browser. In Chrome, go to chrome://settings/content/flash and enable “Allow sites to run Flash.” In other browsers, please locate the Flash settings by going to settings->Plug-in Setting or Advanced Settings->Adobe Flash Player, and turning Flash “On.” If not using Chrome, please also make sure Flash is downloaded on your computer system.
WHAT IS UFC FIGHT PASS?
UFC FIGHT PASS is a digital subscription service which gives fans access to exclusive live UFC events and fights, exclusive live MMA and combat sports events from around the world, exclusive original and behind the scenes content and unprecedented 24-7 access to the world’s biggest fight library.
FIGHT PASS can be accessed on your TV via your favorite streaming devices, on mobile devices and any personal computer.
IS FIGHT PASS LIKE NETFLIX?
Some fans and media have called FIGHT PASS “Netflix for fight fans” and there are similarities between FIGHT PASS and other OTT content providers like Netflix, Hulu, Amazon Prime or HBO NOW.
Like those other content providers, FIGHT PASS offers 24/7 on-demand access to a vast library of content. However, FIGHT PASS also offers a huge amount of live content, too.
WHICH DEVICES CAN I STREAM FIGHT PASS ON?
WHAT LIVE UFC ACTION IS ON FIGHT PASS?
FIGHT PASS delivers exclusive live UFC events you will not see anywhere else. UFC stars including Anderson Silva, Conor McGregor, Miesha Tate, Luke Rockhold, Joanna Jedrzejczyk and Michael Bisping have all competed in exclusive live fights which you could only see on FIGHT PASS.
In addition, FIGHT PASS features exclusively live UFC fights – called FIGHT PASS Prelims – from every UFC event.
WHAT ARE THE UFC FIGHT PASS PRELIMS?
UFC FIGHT PASS Prelims are the opening fights from a live UFC event. Every UFC card, including Pay-Per-View super-cards and televised UFC FIGHT NIGHT events, begins with several fights that are exclusively live on FIGHT PASS.
These UFC FIGHT PASS Prelims have already featured fighters like Diego Sanchez, Ross Pearson, Jim Miller, Dustin Poirier and Joe Duffy in 2016.
WHAT OTHER LIVE FIGHT ACTION DOES FIGHT PASS HAVE?
In addition to exclusive UFC action, FIGHT PASS also showcases the very best in world MMA with exclusive live events from Invicta FC, Pancrase, Victory FC, Titan FC, BRACE, Shooto Brazil, EFN, Cage Warriors, Shooto Japan, XFO, Vale Tudo Japan, Tech-KREP and AFC. Plus FIGHT PASS offers as live elite kickboxing and submission grappling events from the GLORY and EBI organizations.
In all, FIGHT PASS streams over 100 live combat sports events exclusively live per year.
HOW BIG IS THE FIGHT PASS LIBRARY OF HISTORICAL FIGHTS AND SHOWS?
FIGHT PASS is also home to the world’s largest fight library, and offers immediate access to an ever-growing archive of historical fights from over 25 different MMA and combat sports organizations.
There are already over 10,000 fights available on-demand from the archives of UFC, Strikeforce, PRIDE FC, WEC, Affliction, EliteXC, WFA, Invicta FC, Pancrase, King of the Cage, Cage Rage, Extreme Challenge, XFO, UCMMA, Hook N Shoot, TKO, King of the Cage, IVC, IMMAF, Shooto Brazil, Tuff-N-Uff , EFN, GLORY and EBI – with 100s of new fights added every month.
By the end of 2016, the FIGHT PASS library will include over 15,000 fights, representing the entire history and development of the sport from every part of the world.
Plus, every single episode from previous seasons of The Ultimate Fighter and other historical UFC programming and documentaries are also available on FIGHT PASS.
HOW SOON DO RECENT UFC FIGHT NIGHT EVENTS –BROADCAST LIVE ON US TELEVISION –GET ADDED TO THE FIGHT PASS LIBRARY?
UFC FIGHT NIGHT events which air on US broadcast and cable television are added to the UFC FIGHT PASS library 30 days after the original airdate.
DOES MY FIGHT PASS SUBSCRIPTION INCLUDE LIVE UFC PAY-PER-VIEW EVENTS?
No, live Pay-Per-View events are sold on a standalone basis on UFC.tv. These events become part of the vast FIGHT PASS library approximately one month later. See the most recent full event replays inside of UFC FIGHT PASS at Event Replays
WHAT GLORY CONTENT DOES FIGHT PASS OFFER?
Live Content and New Fights:
UFC FIGHT PASS steams GLORY SuperFight Series live and exclusively. The only blackout restrictions for live streams are in New Zealand and Japan (where there is a 30-day holdback).
As soon as a GLORY SuperFight Series event is finished, it is added to the vast FIGHT PASS Fight Library and is thereafter available on replay, 24/7.
As part of its agreement with GLORY, in addition to being the home of the GLORY SuperFight Series, FIGHT PASS has acquired the rights to the largest kickboxing archive in the world.
In the coming months, many 100s of the most exciting kickboxing bouts – not just from GLORY but other major promotions – will be added to the vast FIGHT PASS Fight Library.
WHAT CURRENT UFC ACTION IS AVAILABLE TO UK/EIRE FANS ON FIGHT PASS?
If you live in the UK or Republic of Ireland, this is how you can enjoy current UFC action on UFC FIGHT PASS.
1) The UFC FIGHT PASS Prelims are exclusively live UFC events begin with a series of bouts live and exclusive to UFC FIGHT PASS. This includes the popular Featured Bout - which showcases the biggest names and most exciting emerging talents.
2) The UFC Prelims are live on UFC FIGHT PASS Effective immediately, the Preliminary bouts are available live to UK-based UFC FIGHT PASS subscribers.
3) UFC Main Cards –available just 48 hours after the event The main cards of every UFC event – including numbers events who are broadcast in the US on Pay-Per-View - will now be available, on-demand, just two days after the show takes place.
All UFC main cards will be live on BT Sport.
Taken with UFC FIGHT PASS’s increased commitment to live MMA, kickboxing and submission grappling action, the advent of the FIGHT PASS Prelims Featured Bout, our new Original programming and the expansion of our fight library to over 10,000 historical bouts, we believe UFC FIGHT PASS represents unbeatable value to UK and Eire based fight fans.
HOW TO CANCEL OR RESUME MY UFC FIGHT PASS SUBSCRIPTION?
UFC.TV (Web): Login to your account at UFC.TV and hover over your name in the top right corner. Then, click ‘Account Info’. Scroll down to where it says ‘Packages & Purchases’ and click the Cancel link next to any applicable subscription.
iPhone/iPad App: Go to Settings-- ITunes & app Store, Tap on View Apple ID, In the Subscriptions, Tap on Manage button, You will see your subscription to cancel. You can contact iTunes to request a refund through the page located at https://getsupport.apple.com/GetproductgroupList.action. You need to select iTunes then iTunes Store. From there click on Purchases, Billing & Redemption and select Apple ID account billing. Then follow the prompts to set up a call to speak with them.Android App: Go to payments.google.com. Along the left side of your screen, select Bills and accounts. Select the subscription you want to cancel > Cancel subscription. You can visit the page below for additional information. https://support.google.com/googleplay/answer/2476088?hl=en
Amazon Fire App: For questions on your purchase please go here - http://www.amazon.com/gp/feature.html?ie=UTF8&docId=1000788541. To contact Amazon Customer Service please call 1 (888) 280-4331
You can Resume access to UFC FIGHT PASS at any time, as long as your payment information is up-to-date.
IF I BUY A UFC FIGHT PASS SUBSCRIPTION OR PAY-PER-VIEW ON ONE DEVICE, CAN I VIEW THE VIDEOS ON OTHER DEVICES?
Yes. After a UFC FIGHT PASS subscription or PAY-PER-VIEW has been purchased on one device, the content will become viewable on other devices by signing-in with your UFC.TV account on the respective device you purchases the content. Once you’ve chosen the device you would like to view the broadcast, login to your UFC.TV account on that device in order to authenticate with your UFC.TV account.
HOW DO I CHANGE MY ACCOUNT INFORMATION? FORGOT YOUR PASSWORD OR UNLOCK AN ACCOUNT?
Log in then click the "My Account" tab. From that page you will see three tabs at the top of your screen. Click the appropriate tab to:
Update Account Information
Update Billing Information
If you have forgotten your password or need to unlock your account, upon log-in on the right half of the screen, click the link that says "Forgot your username or password?" You will be taken to a screen that asks for your e-mail address. Enter your valid e-mail address associated with your UFC.TV account and you will receive an e-mail with your username and password.
WHY AM I SEEING A MESSAGE THAT MY PAYMENT METHOD IS NOT BEING ACCEPTED?
UFC.TV was unable to collect a payment because the card issuer or financial institution rejected the monthly charge. Please go to UFC.TV/Account/Billing to update or change your payment method. We will immediately verify the new information, and if approved by your issuer, you can continue enjoying pay-per-view or UFC Fight Pass again.
Free Trial/Pricing and Devices
UFC FIGHT PASS FREE TRIAL AND UFC FIGHT PASS PRICING
New subscribers are eligible for a 7-day free trial. UFC FIGHT PASS is a month to month subscription, but discounted rates are available for 6 and 12 month subscriptions. Check UFCFIGHTPASS.COM for pricing in your territory.
WHAT DEVICES WILL UFC FIGHT PASS AND UFC.TV BE AVAILABLE ON?
For a full list of UFC.TV devices, please visit the Devices page. UFC.TV only allows one device to stream a pay-per-view at a time. Please make sure you are not logged in to any other UFC.TV applications.
HOW DO I SUBSCRIBE TO FIGHT PASS ON XBOX?
Go to UFC.TV/XBOX on your computer or mobile device to begin your subscription. Once you have subscribed to UFC FIGHT PASS, go to the UFC.TV application on your Xbox, go to SETTINGS, and login with your UFC.TV email address and password which will authenticate your subscription to be accessible on Xbox from that point forward.
IF I PURCHASE A PAY-PER-VIEW OR FIGHT PASS ON UFC.TV OR ANOTHER UFC.TV SUPPORTED DEVICE, CAN I WATCH IT ON MY UFC APP ON OTHER DEVICES?
Yes. Go to SETTINGS within the UFC.TV application and login with your UFC.TV email address and password. Once logged-in, your purchases on UFC.TV and other supported devices be authenticated and immediately become available within the UFC.TV application on your UFC app.
IF I PURCHASE A PAY-PER-VIEW ON XBOX, CAN I WATCH IT ON OTHER UFC.TV SUPPORTED DEVICES?
Yes. You must first be logged-in to your UFC.TV account within the UFC.TV application on Xbox before you make the purchase of the pay-per-view in order for it to be able to be authenticated across other UFC.TV supported devices.
MINIMUM SYSTEM REQUIREMENTS:
A broadband internet connection (DSL/cable or higher) of 750kbps or higher is needed for UFC.TV. If you have an internet connection speed of 3.0Mbps or higher and your computer meets the requirements below, you will be able to enjoy UFC content at its highest video quality.
MINIMUM WINDOWS REQUIREMENTS
Pentium III 1GHz or higher or equivalent AMD processor with a minimum of 512MB of memory.
One of the following operating systems: Windows 7, Windows XP, Windows Vista, or Windows Media Center Edition Microsoft Internet Explorer 6 with Service Pack 2 or above, or Firefox v1.5 or above:
- IE: http://www.microsoft.com/ie
- Firefox: http://www.mozilla.com/firefox Macromedia Flash Player 10.1: http://www.adobe.com/products/flash/about/
Video adapter and monitor: Super VGA (1024x768) or higher.
MINIMUM MAC REQUIREMENTS
PowerPC G3 600 MHz
Pentium III 1GHz with a minimum of 512MB of memory
Mac OS X 10.4+
Firefox v1.5+: http://www.mozilla.com/firefox
Macromedia Flash Player 10.1: http://www.adobe.com/products/flash/about/
Video adapter and monitor: Super VGA (1024x768) or higher.
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